The Moment Of Fact

(For lots of of ideas on how one can create Moments of WOW, decide up my model new e book, Beyond WOW by going to Beyond WOW.) [Two] years ago I stayed in a luxurious hotel in Miami with a nook ocean view room. ... If I can not arrange transportation with the shuttle, we will get you to the airport by taxi or personal car. Let me check on that and I will name you right back." This response would have made the Moment of Fact a Second of Mediocrity and perhaps I would have ...